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How to improve my Theme

Change fonts in a theme
Note: A developer license is needed if you want to update the fonts of a Premium Plus Theme!   Option 1: Web-based ...
Thomas Verschoren
How to modify a Premium Plus theme?
Why use a Premium Plus Theme? Note A custom theme is available as of the Suite Growth. A custom theme is not compa...
Irina Antonova
Dark mode colour themes
Some Premium Plus themes have the option to choose between light and dark modes by default or keep the user's operati...
Irina Antonova
How to align a theme with your brand style?
To align your theme with your house style (look & feel), you can adjust the settings on the theme panel. If you want ...
Irina Antonova
What is the impact of using our legacy Formatting tools?
Indexation used for Generative AI works based on articles with the formatting natively available in the Zendesk artic...
Irina Antonova
Applying multiple languages to a Premium Plus theme
Step 1 - Add the languages in Zendesk Knowledge admin The languages you are planning to apply must be added via admin...
Irina Antonova
How to add an icon to your category or section
Note: this does not apply to all Premium Plus themes, only those with individual icons for each category or section. ...
Simon Celen
Changing assets (images) to your Premium Plus theme
If your theme had been adjusted by our development team who made images appear in your category, section, subsection,...
Simon Celen
Finding a category, section or article ID
Each category, section and article has its unique ID. It does not change and it's the same for all its translations. ...
Simon Celen
How to add images in a Premium Plus theme
With a Premium Plus theme you can add lots of imagery to better visualise the content. Adding these images can be don...
Irina Antonova
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