Why use a Premium Plus Theme?
Note
A custom theme is available as of the Suite Growth. A custom theme is not compatible with the "Suite Teams" or the legacy "Light Guide Plan".
How to adjust a PremiumPlus theme via "zero" coding?
Each Premium Plus Theme has a setting bar to easily adjust the layout. Each element includes several modifications and styles.
How to access the theme settings panel |
How to adjust the header |
How to adjust the Welcome banner |
How to adjust Helpers |
How to adjust categories in "Category blocks" and "Knowledge Base" |
How to adjust Promoted articles |
How to adjust Recent Activity |
How to adjust the CTA (Call To Action) |
How to adjust the footer |
How to adjust the inner pages |
How to adjust an article page |
How to show frequently searched articlesZendesk doesn't provide such parameters to show them automatically. In this case, you should manually choose the articles that are frequently viewed or frequently appearing as search results - in other word, any articles you wish to be available right under your search box on the home page. You should use the label "popular" for this. View this video to know the next steps.
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How to localise the contentIf your helpcenter is multilingual, you also need to add translated texts to the theme. Learn more in this article. |
Articles in this section
- How to improve the look of my articles?
- Change fonts in a theme
- How to modify a Premium Plus theme?
- The background image of my outgoing mails look weird?
- Dark mode colour themes
- How to align a theme with your brand style?
- What is the impact of using our Formatting tools?
- What is an Alert banner and how to create one.
- Applying multiple languages to a Premium Plus theme
- How to add an icon to your category or section