Installing the App is an easy process to go through. The first thing you need to do is go to the marketplace and search for the App (or use this link).
When opening the App page, you need to select the plan
there are 2 plans available. Either you select the one-time purchase (the best option if you want to create multiple templates throughout the year (Halloween action, X-mas campaign, Summer Sales,...). The monthly subscription is ideal if you just want a user-friendly way to create some templates in a short timeframe and then remove the app.
If you will use the App for more than 3 months, you will be better off with the One-time purchase.
Next, you will be prompted to fill out your domain.
Upon completion, you click on the install button and now you will be prompted to fill out the banking details.
The app now gets loaded and will be listed in your admin center under the Zendesk support Apps
Ensure the app is activated
If you click on change the settings, you can enable role or group restrictions.
Now the App has been installed and can be used by the agents that have access to it.
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- Uninstalling the Email Builder App