What is the ChatGPT Ticket Summary about?
ChatGPT is a revolution as far as the usage of Artificial Intelligence is concerned.
As such it makes sense to use i...
Requirements and limitations of the ChatGPT Ticket Summary App
The App can be used regardless of the license Type in Zendesk.
Currently, the only restriction is language based. The...
How to install the ChatGPT Ticket Summary App
Installing the App is a piece of cake. The first thing you need to do is go to the marketplace and search for the App...
How to use the ChatGPT Ticket Summary App
The app will be visible on the right-hand side of the ticket (in the App Bar)
Create an analysis
By opening the app ...
Known Error Messages in the ChatGPT Ticket Summary App
The following error messages are common and are directly related to Chat GPT and not to the app you are using:
You e...
Next steps with ChatGPT Ticket Summary App
Setting up further automated processes
If you ensure that during the initial intake of the ticket, a summary is added...
Privacy Policy for the ChatGPT Ticket Summary App
At Premium Plus, we take the privacy and security of our customers' data very seriously. When it comes to application...
Release Notes for the ChatGPT Ticket Summary App
✅ New feature
🩹 Bugfix
🎨 Layout Change
💵 Change in billing or licensing
v1.5 - 2023-07-12
🩹 Rewrote the API calls to...