✅ New feature 🩹 Bugfix 🎨 Layout Change 💵 Change in billing or licensing
v1.5 - 2023-07-12
🩹 Rewrote the API calls to make use of ChatGPT Functions for faster responses
🎨 Align sentiment with Zendesk Sentiment (very positive, positive, neutral, negative, very negative)
v1.3 - 2023-06-05
✅ Added the option to disable automatic loading of intents, to lower API usage.
✅ Added the option to set a character limit to prevent token overload (max limit is 4000 tokens = ~240000 up to 400.000 characters).
🩹 Remove all HTML syntax from uploaded conversations to lower Token usage.
🩹 Remove all known Zendesk text from uploaded conversations to lower Token usage.
v1.0.1 - 2023-04-17
- 🩹 Reload automatically if ChatGPT returns bad data
🎨 Move buttons to top to prevent vertical cutoff
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Articles in this section
- What is the ChatGPT Ticket Summary about?
- Requirements and limitations of the ChatGPT Ticket Summary App
- How to install the ChatGPT Ticket Summary App
- How to use the ChatGPT Ticket Summary App
- Known Error Messages in the ChatGPT Ticket Summary App
- Next steps with ChatGPT Ticket Summary App
- Privacy Policy for the ChatGPT Ticket Summary App
- Release Notes for the ChatGPT Ticket Summary App