ChatGPT is a revolution as far as the usage of Artificial Intelligence is concerned.
As such it makes sense to use it for the analysis of incoming requests or ongoing tickets with a lot of input from users, agents and third parties. Too often time is wasted on reading through tickets with a lot of information. And sometimes the sentiment of the client is not understood correctly.
That is where the ChatGTP Ticket Summary App comes in. It will give you in a swift way a recap of the ticket content. It will elaborate on the users' sentiment enabling you to answer the ticket in the most appropriate manner. And it will offer you suggestions on how to get the ticket resolved.
By using the App your agents will improve the speed at which they can read through tickets. It will enable them to grasp the user's emotional state and reply accordingly. Obviously, your customers will benefit from the enhanced support they will receive.
Articles in this section
- What is the ChatGPT Ticket Summary about?
- Requirements and limitations of the ChatGPT Ticket Summary App
- How to install the ChatGPT Ticket Summary App
- How to use the ChatGPT Ticket Summary App
- Known Error Messages in the ChatGPT Ticket Summary App
- Next steps with ChatGPT Ticket Summary App
- Release Notes for the ChatGPT Ticket Summary App