Will the subscription automatically renew?

For all apps purchased via the Marketplace, the following rules apply:

1. if it concerns a one-time purchase you will not get billed a second time
2. if it concerns a monthly/yearly subscription, the subscription  will get automatically renewed

you can check the subscription plan by going to the Admin Centre > Apps and Integrations > Zendesk support app and open the App. From here you can see the plan you have signed up for.

What if you want to cancel the subscription type?