How do I cancel my subscription or trial?

To cancel your subscription to one of our apps (or to cancel a trial):

1. Go to the admin Center > Apps and Integrations > Zendesk Support Apps
2. 
   
3. Hover over the app you wish to cancel and click on the cog
4. From the drop-down menu, click on Uninstall
   
5. In the pop-up, confirm your choice by clicking on Uninstall
   
   
   

NOTE: UNINSTALLING THE APP
Uninstalling the app will delete all data associated with the app within Zendesk. Your app settings will still be saved, however, any targets or placeholders you have used in your triggers or macros will need to be adjusted if you decide to re-install the app. Zendesk will display a warning should this be the case.

Attention: Only for the Message Board App, there is a different process to uninstall the App