Which project management tool do we use?
When working with Premium Plus, we will probably suggest working with a tool called Asana.
Asana is a Project Managem...
How do we ensure account information is kept in a secure manner
During the project handling, we (Premium Plus) will need admin access to your instance.The credentials are stored in ...
How to share Zendesk admin credentials with Premium Plus?
In order to perform services or support in your Zendesk account, someone from Premium Plus may ask you to access yo...
Sharing an Aircall Admin account
If you want Premium Plus to access your Aircall instance, we will need an Aircall admin account.
There are 2 options,...
Sharing sensitive information
In case you want to share sensitive information (like a user ID and Password) with us, we would like you to use the O...