Capetown Theme Capetown Theme

Capetown Theme

Irina Antonova Irina Antonova




The Capetown Theme is a flexible theme that will enhance the visualisation of your helpcenter by adding pictures to both background and workers (buttons).

Branding the theme style

The Capetown theme can be easily aligned with your brand style. For this, you need to set the brand colours, fonts and imagery on the theme settings panel. Learn more

Learn more

On top of that, the Capetown theme supports dark colour mode out of the box. This article will help you set it up. 


Adjusting the theme layout with "zero" coding

The Capetown Theme has a setting bar to easily adjust the layout. Each element includes several modifications and styles. check out our tutorial videos on how to do so.


Image specifications

All images implemented in the theme can be easily adjusted. Learn more 

Elements Format Sizes
Logo svg, png 80 px height
Welcome image jpeg 900*540px
Welcome background image jpeg min 1440*640px
Icons for helpers svg, png 100*100px or 320*280px
CTA image  jpeg min 500*300px
CTA background image  jpeg min 1440*400px

Applying multiple languages in the Capetown theme

If your helpcenter is multilingual, you also need to add translated texts to the theme. Learn more

Formatting your articles within the Capetown theme

You can format articles with the Zendesk default WYSIWYG editor. Note that there are options to make your articles stand out even more. With Premium Plus themes you can add visual improvements to your articles by using our formatting tools. Learn more