What is the Event Manager Pro about?
What is the Event Manager PRO about?
Get a single view of the customer...
1. Introduction to Event Manager PRO
1. What are User Events and why use them?
Zendesk describes the events a...
2. Requirements and Limitations
You can install the Event Manager Pro via the marketplace in Zendesk. Cl...
3. Privacy Policy for the Event Manager Pro
At Premium Plus we strive to build tools that run 100% on Zendesk and on...
4. Enabling Zendesk Events
First you enable user profiles and events in Admin Center, and then you ...
5. Create a new Event Type (as an admin)
Create a new Event type
Only admins can create new Event types
Extra ...
6. Create a new Event Type (via API)
Zendesk has an easy-to-use API to log events against User Profiles pro...
7. Edit Event Types (as an admin)
How to edit an existing Event Type?
As an admin you can perform the foll...
8. Hiding Events Types (as an admin)
In the event Manager PRO, you can show/hide Event Types for both the age...
9. Deleting Event Types (as an admin)
You can delete an Event Type by going to the Admin Panel. By deleting th...
10. Using Events (as an Agent)
As an Agent, you can add Events in two manners
1. as part of ticket hand...
11. Release Notes for the Events Manager PRO
✅ New feature
🩹 Bugfix
🎨 Layout Change
💵 Change in billing or licensing ...
