WhatsApp Status Feedback WhatsApp Status Feedback

WhatsApp Status Feedback

Thomas Verschoren Thomas Verschoren

When a proactive message is sent, we visualise the message status from WhatsApp in Zendesk which allows you to apply triggers and automations for this.

Message statuses that we use

  • Message not (yet) delivered

  • Message sent

  • Message received by recipient

  • Message read by recipient (this status depends on the privacy settings of the recipient)

Requirements

To use this add-on you must have our Professional WhatsApp license.

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