WhatsApp User Merge WhatsApp User Merge

WhatsApp User Merge

Thomas Verschoren Thomas Verschoren

If the mobile number, which received the Whatsapp message, is already existing in Zendesk, we can link the incoming WhatsApp message to the customer data sheet, to which this mobile number is linked. So with this add-on we can automatically link new WhatsApp messages to your existing users.

Conditions

The user to which the merging is done must have end-user rights.

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