Create a new Event Type (as an admin)

Create a new Event type

Only admins can create new Event types

Extra Info:

• The Event Type Name is what an agent will use to select the right event (via the Sidebar)
• The Properties are the fields the agent needs to fill in when submitting an event. The properties will be either Text or URL fields (URL will become a clickable button under the users profile)

Advanced Properties:

• Source: This can be really handy if you have many Event Types, allowing you to filter on the incoming source (e.g. Webshop, Active Directory, Portal).
• Customer Type: We recommend keeping it default. In case you want to use this, know that Events are linked to profiles and that each profile has a name (Customer, End User, Passenger,...) 

Create events via API Edit event types