![5. Create a new Event Type (as an admin)]({"bg": "//theme.zdassets.com/theme_assets/285889/65bfcb5d0a933dd222c1a0c9801d70a87a452823.jpg"})
![5. Create a new Event Type (as an admin)]({"bg": "//theme.zdassets.com/theme_assets/285889/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
Create a new Event type
Only admins can create new Event types
Extra Info:
- The Event Type Name is what an agent will use to select the right event (via the Sidebar)
- The Properties are the fields the agent needs to fill in when submitting an event. The properties will be either Text or URL fields (URL will become a clickable button under the users profile)
Advanced Properties:
- Source: This can be really handy if you have many Event Types, allowing you to filter on the incoming source (e.g. Webshop, Active Directory, Portal).
- Customer Type: We recommend keeping it default. In case you want to use this, know that Events are linked to profiles and that each profile has a name (Customer, End User, Passenger,,...)
Articles in this section
- What is the Event Manager Pro about?
- 1. Introduction to Event Manager PRO
- 2. Requirements and Limitations
- 3. Privacy Policy for the Event Manager Pro
- 4. Enabling Zendesk Events
- 5. Create a new Event Type (as an admin)
- 6. Create a new Event Type (via API)
- 7. Edit Event Types (as an admin)
- 8. Hiding Events Types (as an admin)
- 9. Deleting Event Types (as an admin)
